Extended Insurance Direct Billing

We offer direct billing for your convenience for Naturopathic and Massage services as long as your plan allows it. The companies we direct bill to are:
  • Alberta Blue Cross
  • ASEBP
  • Canada Life (Formerly Great West Life)
  • Canadian Construction Worker's Union
  • Chambers of Commerce Group Insurance
  • CINUP
  • ClaimSecure
  • Cowan
  • First Canadian
  • GMS 49 and GMS 50
  • Greenshield​​
  • GroupHealth​
  • GroupSource
  • Industrial Alliance
  • Johnson Inc
  • Johnstone Group Inc
  • LiUNA Local 183 and Local 506
  • Manion
  • Manulife Financial 
  • Maximum Benefit
  • Sunlife Financial
  • Telus AdjudiCare
At this time, Athletic Therapy doesn't allow direct billing but is usually covered on most extended health plans. It is best to call your benefits company and ask. Some plans have it under the same group as Physiotherapy.​

Direct Billing Policy

  • There is a consent form that must be completed before we can direct bill the first time. This form is your authorization to allow direct billing and for Harmony Health Integrative Centre to be paid on your behalf. You need to bring your policy and ID number found on your benefits card with you (Digital copy is accepted).
  • Direct billing preauthorizes your plan until the payment is received from your insurance company, we do collect and keep a valid credit card on file. Most of the time there is no difference in what you are authorized for but as payments can take anywhere from 24 hours to 3 weeks to receive there can be discrepancies on occasion. In the event, you are paid instead of the clinic or there is a difference in what you were pre-authorized for, your credit card will be charged and a revised invoice will be issued.
  • Direct billing is not an option without a valid credit card
  • We only direct bill to the primary insurance plan as coordination of benefits is not possible with direct billing.
  • We are unable to check what your coverage is or how much you have left remaining. You will need to contact your insurance company yourself for those details.
  • Any remaining balance is due at the conclusion of your visit.
  • An itemized invoice is provided via email for each visit to our clinic. If you require a print out please let us know.
  • We cannot direct bill or invoice you for future appointments.
  • All visits are billed for the patient seen and only on the date they are seen and for the service provided. Invoices cannot be issued for different dates, other family members or other professional services as that is considered insurance fraud.