We offer direct billing for your convenience for Naturopathic Medicine, Traditional Chinese Medicine, Acupuncture and Massage Therapy services as long as your plan allows it. The companies we direct bill to are:
  • Alberta Blue Cross / ASEBP
  • BPA- Benefit Plan Administrators 
  • Canada Life
  • Canadian Construction Worker's Union
  • Chambers of Commerce Group Insurance
  • CINUP
  • ClaimSecure
  • Coughlin & Associates Ltd.
  • Cowan
  • D.A Townley
  • Desjardins Insurance   
  • Equitable Life of Canada
  • First Canadian
  • GMS 49 and GMS 50
  • Greenshield
  • ​GroupHEALTH​​
  • ​​GroupSOURCE
  • Industrial Alliance
  • Johnson Inc
  • Johnstone Group Inc
  • La Capitale / Beneva
  • LiUNA Local 183 and Local 506
  • Manion
  • Manulife Financial 
  • Maximum Benefit
  • People Corporation 
  • RWAM Insurance Administrators 
  • Sunlife Financial
  • Telus AdjudiCare
  • Union Benefits
  • UV Insurance 
Manual Osteopathy is covered under many plans but at this time, direct billing is only available with Greenshield. All other companies you have to submit yourself for reimbursement. 

DIRECT BILLING POLICY

  • Direct billing preauthorizes your plan until the payment is received from your insurance company, we do collect and keep a valid credit card on file. Most of the time there is no difference in what you are authorized for but as payments can take anywhere from 24 hours to 4 weeks to receive there can be discrepancies on occasion. In the event, you are paid instead of the clinic or there is a difference in what you were pre-authorized for, your credit card will be charged and a revised invoice will be issued.
  • Direct billing is not an option without a valid credit card (Visa or Mastercard only - Debit cards cannot be kept on file).
  • We only direct bill to your primary insurance plan as coordination of benefits is not possible with direct billing.
  • We are unable to check what your coverage is or how much you have left remaining. You will need to contact your insurance company for those details.
  • Any remaining balance is due at the conclusion of your visit.
  • An itemized invoice is provided for each visit to our clinic. 
  • We cannot direct bill or invoice you for future appointments.
  • All visits are billed for the patient seen and only on the date they are seen and for the service provided. Invoices cannot be issued for different dates, other family members or other professional services as that is considered insurance fraud.
  • We do require your written authorization for direct billing and the appropriate paper work will be completed either in your digital intake form or paper forms in clinic. This form is your authorization to allow direct billing and for Harmony Health Integrative Centre to be paid on your behalf. You need to bring your policy and ID number with you or provided during your initial paperwork.